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Refund Policy

At Beal’s Collision Center, we are committed to providing high-quality collision repair, spray-in bedliners, products, and related services. Customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may or may not be issued.

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Services

  • Collision Repair & Labor Services: Because these services involve custom labor, parts, and materials specific to your vehicle, refunds are not typically available once work has begun or been completed.

  • Estimates/Inspections: Fees paid for estimates or inspections are non-refundable.

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Parts & Materials

  • Parts ordered for your repair are typically non-refundable once installed.

  • If a part is defective or covered under a manufacturer’s warranty, we will work with the supplier to obtain a replacement at no additional cost to you.

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Spray-In Bedliners

  • All spray-in bedliner applications are considered final and non-refundable once applied.

  • If you experience any workmanship issues, we will inspect the application and correct defects covered under our service guarantee.

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Products & Retail Items

  • Electronics & Accessories (e.x., Turtlebox Speakers, Pakmules, Rugged Road Coolers): Products must be returned within 7 days of purchase in their original, unopened packaging to be eligible for a refund.

  • Opened or Used Products: These items are non-refundable, but may be covered under the manufacturer’s warranty.

  • Defective Products: If a product is found to be defective, we will assist you in processing a warranty claim or exchange through the manufacturer when applicable.

  • Clearance or Discounted Items: All clearance sales are final and not eligible for refunds or exchanges.

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Deposits

  • Deposits made to secure parts, products, or schedule services are non-refundable but will be applied to the final invoice.

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Exceptions

Refunds may be issued in limited cases, such as:

  • Services, parts, or products that cannot be provided due to circumstances on our end.

  • Duplicate charges or billing errors.

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Contact Us

If you believe you are eligible for a refund or have concerns about a service or product, please contact us within 7 days of receiving service or 7 days of product purchase:

Beal’s Collision Center
Phone: (601) 736-3219

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